Buying a car can be a scary endeavor, but buying a used car is even more frightening. There’s absolutely no way of knowing that the buyer you’re buying from is worth trusting. You almost have to take a leap of faith and hope that the car is as the buyer says and there aren’t any underlying issues that the buyer isn’t telling you. If you’ve lived in almost any urban area, you’ve seen a shady used car lot or two or twelve.
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I remember looking at my first car when I turned 17. I saw the ad online for a 1996 Audi A4 1.8t Quattro with a five-speed manual. Perfect, I thought. I went to the dealer lot, which was surrounded by barbed wire and had chained-up Pitbulls barking at passersby. The ad said the car was perfect, but of course it did, and the few pictures were all of the good things about the car, like the paint closeup of the gauges and the engine bay. But when I got to the car in person, the driver’s side interior door panel was falling off, as well as the exterior driver’s side door handle. This car was clearly broken into at some point. The interior was torn apart and the engine barely ran. But the ad said it was perfect.
These experiences happen to thousands of people every day, simply because there is no way of knowing if a used dealer is trustworthy. Sure, there are companies like eBay Motors who stand behind their business model. And they, as companies, are trustworthy. But the seller on the other end is still an unknown, and with companies like eBay, people are often buying cars sight unseen. So, while the transaction will be handled professionally by eBay, who knows what kind of condition the car might actually be in or if the seller disclosed all of the information.
Well, companies like Vroom are here to help. When a seller wants to sell a car on Vroom, they simply use their mobile phone or computer to upload the VIN and a couple of pictures of their car, and Vroom will make them an offer in minutes. If the seller agrees, Vroom picks up the car and brings it to the Dallas, Texas HQ. From there, the car is inspected, checked and has many pictures taken of it. The car is then posted on Vroom’s website or mobile app for sale, with all of the vehicular information necessary.
Buyers are then allows to search for these cars for sale and if they buy one, Vroom ships them the car for free. Vroom also promises that cars can be returned for a full refund within seven days and also offer a 90 day warranty on all major components, included engine and transmission. The full refund is a wonderful feature, because this allows buyers to make a full inspection of the car when the get it and if there’s anything that wasn’t disclosed in the listing on Vroom, or there’s something about the car that makes the buyer uncomfortable with their purchase, Vroom will refund the money and take the car back. It makes buying through Vroom almost completely worry-free.
So companies like Vroom offer a much easier way of buying pre-owned cars than pretty much everything else. Sure, if you buy from Vroom, you’re buying a car sight unseen. But people have already been doing that with eBay for years now. And, unlike eBay, Vroom acts as the middleman, buying the cars from the sellers and selling them to the buyers itself. This makes the purchase, even sight unseen, far easier, as you’re buying from Vroom, a trustworthy seller, not a random person on the internet. This way, more people can avoid barbed wire fences and barking Pitbulls.