BMW of North America Announces Best Dealership Awards

News | March 2nd, 2016 by 7
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32 BMW dealers honored as Centers of Excellence BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top …

32 BMW dealers honored as Centers of Excellence

BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing Centers in the U.S.

We are pleased to award these 32 dealers as 2016 Center of Excellence winners. As a result of each Center’s excellent performance and outstanding service in 2015, BMW of North America has continued its success in the luxury automotive industry.

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The dealers are measured against their peers on 11 Key Performance Indicators which include, Customer Orientation, Aftersales and Sales data. The data is then calculated to award the top 9% of the 340 BMW dealers based on their 2015 performance.

“It is both a great achievement and honor to be chosen as a Center of Excellence and I heartily congratulate this year’s winners on their accomplishment,” said Ludwig Willisch, President and CEO, BMW of North America. “In our business, nothing is more important than customer loyalty and these centers have proven they know how to delight their customers and keep them coming back. I hope they will proudly display their COE recognition and then enjoy the rewards.”

2016 Center of Excellence Award Recipients (listed below are in alphabetical order)

BMW Concord, Concord, CA
BMW of Anchorage, Anchorage, AK
BMW of Austin, Austin, TX
BMW of Cape Cod, Hyannis, MA
BMW of Catonsville, Baltimore, MD
BMW of Freeport, Freeport, NY
BMW of Gainesville, Gainesville, FL
BMW of Honolulu, Honolulu, HI
BMW of Meridian, Meridian, MS
BMW of Murrieta, Murrieta, CA
BMW of Nashville, Nashville, TN
BMW of Ontario, Ontario, CA
BMW of San Antonio, San Antonio, TX
BMW of Sudbury, Sudbury, MA
Center BMW, Sherman Oaks, CA
Crevier BMW, Santa Ana, CA
Dave Walter, Inc., Akron, OH
Flemington BMW, Flemington, NJ
Hendrick BMW, Charlotte, NC
Hilton Head BMW, Bluffton, SC
Karl Knauz Motors, Lake Bluff, IL
Long Beach BMW, Signal Hill, CA
Momentum BMW, Houston, TX
Pacific BMW, Glendale, CA
Rick Hendrick BMW Charleston, Charleston, SC
Rusnak BMW, Thousand Oaks, CA
Schomp BMW of Highlands Ranch, Highlands Ranch, CO
South Shore BMW, Rockland, MA
Steve Thomas BMW, Camarillo, CA
Sun Motor Cars BMW, Mechanicsburg, PA
United BMW of Gwinnett Place, Duluth, GA
Weatherford BMW, Berkeley, CA

7 responses to “BMW of North America Announces Best Dealership Awards”

  1. GregV8 says:

    Why is California so prominent? What are they doing that others aren’t?

  2. CDspeed says:

    My BMW dealer should be on the going out of business list.

  3. mizkitty says:

    No Canucks?

  4. kylecronin says:

    Bought my M4 from South Shore BMW, can confirm they’re great

  5. Catherine LaCrosse says:

    The customer service manager,Dave Lyons, at Dreyer Reinbold in indianapolis, Indiana, hung up on me this morning. Then I went to get my car towed out of his lot. He brought me into an office with another manager and physically intimidated me (he is a big gorilla).This company is known for their terrible service. This person proved it.
    I will NEVER have a BMW again as I will never give Dreyer Reinbold a penny of my money.
    I hope BMW never wrongfully gives Dreyer Reinbold an award as it would be wholly undeserved.

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