Tag Archives: 2011 U.S. Customer Service Index

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J.D. Power: MINI and Lexus Dealerships Lead In Customer Satisfaction

MINI | March 15th, 2011 by Horatiu Boeriu

According to J.D. Power and Associates’ 2011 U.S. Customer Service Index (CSI) Study, MINI and Lexus are among the brands with the best dealership service. …

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