BMW Remains Committed to Maintenance Program

News | August 13th, 2010 by 10
bmw service

Press Release: BMW remains steadfast in its commitment to including Maintenance on every new BMW sold or leased in the US. Beginning with the 2003 …

Press Release: BMW remains steadfast in its commitment to including Maintenance on every new BMW sold or leased in the US. Beginning with the 2003 model year every new BMW includes maintenance for 4 years or 50,000 miles.

“Our customers tell us they find real value in the program, so our commitment to it has never wavered. As a customer, you are essentially responsible for fuel, tires and insurance. We take care of the rest.” said Jim O’Donnell, President and CEO of BMW of North America, LLC. “It has also been instrumental in helping us to build the most successful Certified Pre-Owned business in the US by ensuring that our dealers have a consistent source of high-quality pre-owned BMWs to offer.”

Thanks to BMW Ultimate Service, fully 98 percent of all new BMWs receive all warranty repairs and scheduled maintenance from an authorized BMW center during the program period. The consistent supply of high quality pre-owned vehicles has enabled BMW and its dealers to build BMW Certified Pre-Owned into the most successful program of its kind in the US. BMW Certified Pre-Owned sales reached a record 114,423 in 2009. The success of the program has continued into 2010. YTD CPO sales as of July were 98,795, a 5.9 percent increase over the same period last year.

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BMW first included scheduled maintenance on the flagship V12-powered 750iL Sedan and 850Ci Coupe beginning with the 1993 model year. It expanded that coverage to Full Maintenance for the 1997 model year. Also that year, all other models were covered by a 3-year or 36,000 mile Scheduled Maintenance plan. For the 2000 model year, the scheduled maintenance plan was expanded to Full Maintenance including wear items such as brake pads, brake rotors and wiper blade inserts. From the 2003 model year onward the term was expanded to match the New Vehicle Limited Warranty period of 4 years or 50,000 miles.

[Source: BMW ]

10 responses to “BMW Remains Committed to Maintenance Program”

  1. Tim Vincent says:

    BMW would be crazy not to keep this going, and i’m glad to see they are staying true to it. Besides BMW’s recent batch of great vehicles(Minus the 5GT), this zero cost Maintenance program is such a HUGE selling point. Whoever came up with this was a marketing genius, even if he/she didn’t know it at the time.

  2. Howie_in_AZ says:

    The only problem is that BMW’s maintenance IS NOT ENOUGH. I’ve had my E46 330i for 167,000 miles because I’ve done oil changes twice as often as BMW recommends, not to mention changed the “lifetime fill” transmission fluids on my 5-speed as well.

  3. Paul says:

    It’s a no brainer to buy a BMW across the border… lower OTR price and 4-yr ultimate service. In Canada, we only get 4-yr basic service, i.e. free oil, inspection and brake flush… that’s it!

  4. JMLBMW says:

    Yeah… all fine and well… but what is BMW going to do with the 1-series problems? I leasd a 2010 135i Coupe and I have had 9 problems in as many months and counting! To date: Paint problems, Fuel Pump faults, Snapping noise in the Rear-End, Sirius Satellite Radio didn’t work for 3 months, Seat Belts can catch fire in an accident, Tailights hold water and either have to be replaced or new gaskets need to be installed, Passenger side Airbag fault lights in dash and overhead cosole, Excessive Tire wear from RF Bridgestones: at only 7,000 miles the inner 2 treads next to the center tread are bald, Driver’s side window intermittently stops when going up and goes back down. BMW NA is impossible to deal with because their noses are stuck up in the air!

  5. Cerroneseuropean says:

    I searched but i cant find anything. Where is the list of what is covered under the free/scheduled maintenance plan?

    I want to know if things like wipers, transmission flush, coolant flush, etc are included.

    This was my first experience with Cerroneseuropean BMW repair and I have nothing but praise for them.

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