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BMW USA announces Best Dealerships for 2010

Featured Posts, News | March 11th, 2010 by 7
best-bmw-dealerships-2010

Every year, BMW of North America publishes a top of their best BMW dealerships in the U.S. There are exactly 338 BMW dealers across the …

Every year, BMW of North America publishes a top of their best BMW dealerships in the U.S. There are exactly 338 BMW dealers across the country and less than 10% of them usually make it on the list.

Today, we decided to show some love to these dealerships as well and appreciate them for their effort in providing the best customer service to BMW owners and not only. Below you will find the press release from BMWNA.

BMW of North America, LLC announced the names of its top performing dealerships in the U.S.  This year, 24 out of 338 BMW dealers nationwide were awarded the “2010 Center of Excellence” (COE).  The Centers were selected based on the criteria of customer satisfaction, outstanding brand representation, operational excellence and profitability.

best-bmw-dealerships-2010

While all of the award recipients did well in providing quality service, some 2010 winners continue to exceed the expectations of their customers winning the COE multiple times.  A few note worthy dealer accomplishments include Reeves Import Motorcars, Inc. in Tampa, FL for achieving COE nine years;  East Bay BMW in Pleasanton, CA and Flow BMW in Winston Salem, NC for winning the award a total of eight times; and Isringhausen Imports in Springfield, IL for winning the award seven times.  Additionally, Global Imports has won the COE award for seven consecutive years and Hendrick BMW has won for six consecutive years.

Despite the challenging economy, BMW’s dealer network continues to invest in their sales facilities and workshops spending $340 million in 2009 alone.  Dealers recognize the benefits of refining their business processes and focusing on top-tier customer service making BMW one of the most successful franchises in the U.S.

“All BMW dealerships offer a premium experience to our customers, but the 24 Center of Excellence winners excelled in the way they take care of their customers and represent the BMW brand,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC.  “It’s a highly coveted award and our top dealers worked hard all year to achieve this high honor – we congratulate them.”

New Century BMW – Alhambra, CA
East Bay BMW – Pleasanton, CA
South Motors BMW – Miami, FL
Reeves Import Motorcars, Inc. – Tampa, FL
Global Imports  – Atlanta, GA
Isringhausen Imports – Springfield, IL
Dreyer & Reinbold, Inc. – Indianapolis, IN
Sunbelt BMW – Meridian, MS
Hendrick BMW – Charlotte, NC
Flow BMW – Winston Salem, NC
DeSimone BMW of Mount Laurel – Mount Laurel, NJ
Flemington BMW – Flemington, NJ
Sandia BMW – Albuquerque, NM
Capital Cities Imported Cars – Glenmont, NY
Keeler BMW – Latham, NY
Kuni BMW – Beaverton, OR
New Motors, Inc. – Erie, PA
Sun Motor Cars BMW – Mechanicsburg, PA
Rick Hendrick Imports – Charleston, SC
Hilton Head BMW – Bluffton, SC
Classic BMW – Plano, TX
BMW of Austin – Austin, TX
BMW of San Antonio – San Antonio, TX
BMW of Sterling – Sterling, VA

[Source: BMW ]

  • Daniel H

    BMW of Austin is on the list. ATX FTW!!!!

  • BMW Driver

    BMW of Austin is certainly the best dealership in Texas. I have purchased my last three cars from them rather than the bastards from Houston.

  • http://www.tntruck.com/ Lifted trucks

    Congratulations, to all the guys at Flow BMW! You all rock…incredible service BMW provide best services to customers.

  • JB

    Classic BMW Plano – Congrats – You and your people have worked hard to earn this award of distinction. Love that you also host the Dallas Cars and Coffee too!

  • barry

    The list is bogus. I’ve never ever been to any auto dealership that cares less about their customers or the brand than BMW of Sterling.

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